SaaS Customer Success. No-Code Automation. Front-end.
I’ve worked directly with successful SaaS solopreneurs and bootstrapped founders, and in team environments alike. Like how I did with them, I’ll treat your business or product like it’s my own – with care and a strong commitment to success like you do.
Successful Customers Make For A Successful Business
With years of technical support and customer success experience since 2013 involving WordPress and SaaS products, you’ll be working with someone highly independent that can easily and quickly adapt to your needs, and that of your customers and prospects. I can go to the frontlines ASAP.
Bringing technical documentation skills and written English fluency to the table, we can better communicate with your target market. As an advocate of good user experience, I can put myself in anyone’s shoes and see things from an outsider’s perspective.
Do More By Doing Less
With the advent of no-code integration tools like Zapier, Integromat, and a lot more that pops into the scene every few months, no-code automation will only keep getting better and cheaper, especially for SMBs and startups.
Specializing in no-code automation which grants you the confidence to update the integrations yourself even after the project has been successfully completed, we’ll work together to revamp your existing processes and automate everything that can be automated. Say goodbye to manual, repetitive tasks.
Everyone’s Online, You Should Be Too
If your audience uses smartphones, you’re definitely missing out if you don’t have online presence. You could join them on social media, but you’ll only have partial control of that account. Your own website is your own home, your storefront – online.
Having handled years of front-end projects involving WordPress websites, knowledge bases, and online forms, let’s work together in bringing your business online.
Bibiano is a hard worker — fast, responsive, and communicative. Super quick turn-around for some custom CSS on a Help Scout docs site. Excited to work with him again in the future!Justin B., Prefinery
Bibiano quickly helped me resolve some issues we were having with an automated workflow (Zapier and Google Sheets). […] His communication was stellar, he responded in a timely manner, and he was very skilled in the areas where we needed help. I would gladly work with Bibiano in the future and hope to do so soon!Claire S., Forget The Funnel
This was the perfect experience. I got great CSS code for my Helpscout site in no time at all! I was really worried about getting this live, and Bibiano got this sorted perfectly. We didn’t even need revisions. There was no hand-holding needed, I just gave a vague brief and got exactly what I wanted. Thank you. Cannot recommend enough.Claire H., Copy Island
Outstanding job. I’ll be working with Bibiano again for sure!Brian C., BrianCasel.com
I’m currently working full-time, but I’m open to taking on weekend side-projects. That’s roughly ~8-10 hours/week – usually enough for setting up integrations or a small WordPress website. If that works for you, please feel free to reach out.